Exchanges - Returns - Cancellation Policy - Other Issues

EXCHANGES - RETURN - CANCELLATION - ISSUES POLICY 

 EXCHANGES 

We allow exchanges on products with return shipping being paid by the customer both ways. Exchanges of modified or custom items may be exchanged with permission and with a previous discussion regarding the order. We ensure every order is made to your specifications prior to manufacture of the goods.

RETURNS ACCEPTED - Customer pays for return shipping.
We accept returns on any of our products. There is a three (3) day window on the return from the date of receipt of the item(s). The window closes on the third day and no return is accepted or allowed. Custom made items or items that have modified/changed of an existing item are not available for a return. We do retain the right in specific cases to refuse returns or exchanges where

in our opinion the buyer failed to understand and utilize the informaion provided in the listing.

CANCELLATIONS

Cancellation of a order(s) may be made only at the discretion of ValueBetlsPlus. A request for a cancellation must be made withing 30 minutes after an order is placed and payment is received. Any order that is a variation of an existing item or is custom made is deemed a custom order and may not be cancelled nor modified once payment is received.  All sales are final on any item deemed custom by us.

ISSUES

Periodically, issues regarding an item do arise and we are willing to discuss it with our customers in an attempt to provide you with the best possible experience. Please contact us if you have issues relative to your order.